Job Opportunities

Front Desk Receptionist

Company Overview

DBC Remodeling & Construction, LLC is an Erie, PA based residential remodeling company that has served Erie and the surrounding counties since 2007. We are seeking a friendly, outgoing, and welcoming Front Office Assistant to join our amazing team at our Greene Township location. The ideal Assistant embodies our Core Values: Treat Everyone Well, Keep Everything Clean, and Excel Every Time. As a representative of DBC, this individual must consistently demonstrate professionalism and trustworthiness in every aspect of their work.

 

Job Summary:

The Front Office Assistant (referred to as "Assistant") provides essential administrative support to all departments of DBC Remodeling ("DBC"). As the primary point of contact for incoming calls to the front desk, the Assistant answers the phone, and either directs them to the appropriate person or takes and relays messages when necessary. Additionally, the Assistant serves as the first point of contact for walk-in clients and vendors. Their role includes creating a welcoming and comfortable environment while promptly addressing any needs.

 

Essential Job Functions:

  • Serve as the primary representative of DBC through telephone and in-person interactions with customers and vendors.
  • Provide support to various departments, including tasks such as managing and ordering office supplies, setting up meetings, data entry, maintaining files, assembling new employee packets, appointment scheduling for office management, assisting with event planning tasks, and more.
  • Learn and perform tasks using company software essential to business operations.
  • Maintain regular and punctual attendance.
  • Adhere to professional business attire standards.
  • Ensure reliable transportation to and from work.
  • Perform other duties as assigned.

Education and Experience:

  • High school diploma or equivalent required.
  • Two years’ experience in administrative support, customer service, or a related field preferred.
  • Proficient in Microsoft Office with the ability to quickly learn and adapt to new software.

Physical Requirements:

  • Seeing – Must have sufficient visual ability to read information on a computer screen.
  • Hearing – Must be able to hear well enough to communicate via telephone and in person.
  • Grasping/Feeling – Must be able to operate a computer and telephone efficiently.

This role is primarily sedentary, with occasional requirements for walking, standing, and lifting objects weighing up to 20 pounds.

Compensation, Hours & Benefits –

  • Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m., with a half-hour unpaid lunch
  • Pay is bi-weekly
  • Hourly rate - $15 - $18/hour - pay based on skills and experience

- Following a 60-day probationary period:

  • Paid Time Off and holiday pay are available
  • Health, Vision & Dental Benefits available
  • Supplemental insurance options offered
  • Following six months of employment, 401(k) eligible, with an up to 4% employer match

In Summary:
The ideal Assistant is friendly, outgoing, and approachable, with a natural ability to smile and a good sense of humor. They should excel in organization, customer service, and time management, demonstrating a high level of attention to detail. Proficiency with computers and excellent verbal and written communication skills are essential. Additionally, this individual must be flexible and adaptable to change, open to new ideas, and comfortable working in a dynamic, growing small business environment. Confidence and ease in engaging with both current and prospective customers are also key qualities.

If you value hard work, a positive company culture, opportunities for growth, and a dynamic, fast-paced environment, we encourage you to apply!

DBC is an equal opportunity employer.

Additional Information

Job Type: Full-time
Experience: Experience Required

Contact Information

Phone: 1-814-572-2760
Email: [email protected]

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our service area

We serve the following areas

Ohio
  • Andover
  • Ashtabula
  • Austinburg
  • Bristolville
  • Brookfield
  • Burghill
  • Conneaut
  • Cortland
  • Dorset
  • Eastlake
  • Farmdale
  • Fowler
  • Geneva
  • Hubbard
  • Jefferson
  • Kingsville
  • Kinsman
  • Leavittsburg
  • Madison
  • Masury
  • Mc Donald
  • Mentor
  • Mesopotamia
  • Mineral Ridge
  • Newton Falls
  • Niles
  • North Bloomfield
  • North Kingsville
  • Orwell
  • Painesville
  • Perry
  • Pierpont
  • Rock Creek
  • Rome
  • Southington
  • Unionville
  • Vienna
  • West Farmington
  • Wickliffe
  • Williamsfield
  • Willoughby
  • Windsor
Pennsylvania
  • Adamsville
  • Atlantic
  • Conneaut Lake
  • Girard
  • Harmonsburg
  • Hartstown
  • Linesville
  • Warren
Our Locations:

DBC Remodeling & Construction
8391 Wattsburg Rd
Erie, PA 16509
1-814-200-9302
DBC Remodeling & Construction Service Area
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